AI & ML
Six Weeks In, the EU AI Act Tests Banks Beyond the Chatbot
The 2 August milestone has passed. TTEC Digital's Amanda Panks on what has actually changed for banks, where the gaps are, and why the next test is the AI customers never
On 2 August 2026 most of the EU AI Act's obligations took effect, including its transparency requirements, with some rules for high-risk systems following on later dates.