Interview

AI & ML

Six Weeks In, the EU AI Act Tests Banks Beyond the Chatbot

The 2 August milestone has passed. TTEC Digital's Amanda Panks on what has actually changed for banks, where the gaps are, and why the next test is the AI customers never

On 2 August 2026 most of the EU AI Act's obligations took effect, including its transparency  requirements, with some rules for high-risk systems following on later dates.

Data Centres

Interact's Rich Kenny on simulating servers before you buy them

Interact's Rich Kenny on simulating servers before you buy them

Interact, the IT performance and simulation consultancy, has launched Interact Verify, a tool that simulates the cost, performance, carbon and water impact of server hardware before an organisation commits to it.

Enterprise Software

Beacon's Fraser Robinson on the preventable cost in freight bills

Beacon CEO Fraser Robinson says most demurrage and detention charges can be avoided if firms connect ETA, contract and invoice data before the clock runs out.

Demurrage and detention charges rarely feature in a board pack. They arrive weeks after the event, buried in carrier and forwarder invoices, and are usually paid without challenge.

The sums involved are not small.

Enterprise Software

Why B2B payments still run on bank transfers and spreadsheets

Consumer payments were transformed in a decade while business payments were not. Apex B2B founder Bharat Sharma on why, and what modernisation should connect.
Consumer payments were transformed in a decade while business payments were not. Apex B2B founder Bharat Sharma on why, and what modernisation should connect.
AI & ML

Why an AI agent that places orders is not a chatbot

Dubai startup aradus says it has automated more than 90 per cent of customer orders. Co-founder Karam El Assaad on what that measures and what stays human.
Dubai startup aradus says it has automated more than 90 per cent of customer orders. Co-founder Karam El Assaad on what that measures and what stays human.
AI & ML

Who is accountable when a certified AI agent goes wrong

Eltropy's Saahil Kamath and Constant AI's Catherine York Powers on an app store for credit union AI, who carries liability, and the losses nobody automates.
Eltropy's Saahil Kamath and Constant AI's Catherine York Powers on an app store for credit union AI, who carries liability, and the losses nobody automates.
AI & ML

Bank examiners now ask about AI. Policy documents will not do

US federal examiners have made AI a standing item in routine bank exams. Ensono's Syed Ali on what they ask, what counts as proof and who watches the agents.
US federal examiners have made AI a standing item in routine bank exams. Ensono's Syed Ali on what they ask, what counts as proof and who watches the agents.
AI & ML

AI governance can no longer sit with the technology team alone

The FCA says AI is moving faster than regulation. Qlik field CTO Martin Tombs on shared accountability, the most common deployment mistakes and where to start.
The FCA says AI is moving faster than regulation. Qlik field CTO Martin Tombs on shared accountability, the most common deployment mistakes and where to start.
AI & ML

RAIDS AI's Nik Kairinos on what the EU AI Act has not fixed

Nik Kairinos, chief executive of RAIDS AI, says Article 50 labels are mostly surface and that live monitoring, not policy, decides whether AI is safe.

Article 50 of the EU AI Act has applied since 2 August 2026. Organisations must tell people when they are interacting with an AI system, and certain AI-generated or AI-manipulated content must be labelled as such, including in a machine-readable form.

AI & ML

RAIDS AI on why an AI label means nothing without a record

Nik Kairinos says chatbots now say they are chatbots, but the machine-readable marking the EU AI Act actually asks for is where firms fall short.

Article 50 of the EU AI Act, the transparency obligation, has applied since 2 August. People have to be told when they are dealing with an AI system, and AI-generated or AI-manipulated content has to be marked as such.

AI & ML

EY: the AI pilots that stall were never built to scale

EY's MENA technology leader Mazen Baroudi on why AI pilots stop short of production, what clients can actually measure, and where governance breaks down.

Enterprise AI has reached the point where the interesting question is no longer whether a model works, but whether anything downstream of it does. Across the Middle East and North Africa most large organisations now have pilots running.

Cloud Infrastructure
Cybersecurity

Synack Red Team: NAT Was Never Built to Be a Security Boundary

Malcolm Stagg found four ways to hijack traffic through shared NAT tables. He explains why the weakness runs from home routers to cloud infrastructure.

Network address translation has sat quietly in the middle of almost every network for three decades. It is in the home router, in the corporate firewall, in the virtual switch between containers, and in the cloud NAT gateway shared by tenants who have never met.

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